What's the difference between VOIP phones and regular phones?
A VOIP phone has better call quality, often costs less for monthly service, and provides users with features normal phone carriers charge extra for.
How many lines come with the basic plan?
Unlimited with all plans. With VOIP technology, your company will be able to answer as many calls as you can handle, and no one will ever hear a busy signal. Every phone can use the same company caller ID, no matter how many outbound calls are being placed.
What if I have multiple business locations?
You're about to save a lot of money . A hosted system is the perfect solution for business with multiple locations. You can now have one company-wide network phone system. Instead of dialing long distance, simply dial the extension of the colleague in another state or country. Managing everything in a single place makes administrative work a breeze. With VOIP technology, any VOIP phone with an internet connection can be in your phone network. Transfer calls, dial by extension, intercom back and forth, or bounce unanswered from one office to anywhere you want.
What do all these weird words mean?
VOIP stands for “Voice over Internet Protocol”, which is the fancy way to say that the data of a phone call travels over the internet instead of wiring owned by the phone company.
ISP stands for “Internet Service Provider”, which is the company that provides internet for your business.
PBX stands for “Private Branch Exchange”, which is a machine that manages data connections between phones and provides other functions such as metering.
What is a cloud-based phone system and why would I want one?
A cloud-based system, or hosted PBX, uses powerful servers managed in a data center to provide phone functionality, calling features, and call management software for your phone system. With a cloud-based PBX, you gain superior technology that we set up, pay for, and support for you.
Can I work from homen?
Absolutely. With Orionox VOIP, by leveraging softphone technology, your cell phone or laptop can become your office phone, making work from homen easy.
How much does all this actually cost?
Nothing! Under a contract agreement we provide a full installation and set up your phone system free of charge. If you prefer month-to-month service, you will need to purchase your own phones and equipment. To request a quote, please click here to contact us.
How does the installation process work?
Our highly trained staff will work with you to design a phone system tailored to your business needs. We will then visit your site and install the hardware, conduct testing to make sure it works like you want it to, and conduct training on how to use your shiny new phone system.
Can I use a cordless phone?
Yes. You can either use a standard cordless wifi phone or install an app on your cell to link it to the network.
Can we keep the same phone numbers?
Yes. All numbers can be installed in the new phone network free of charge.
